We are Destination Pakistan and we look forward to the opportunity to act as your booking agent for your travel needs. These terms and conditions (the “Agreement”) describe what you are legally entitled to expect from us when you purchase travel related services through us, in addition to your obligations as a customer. The terms “we”, “us” and “our” refer to Destination Pakistan. The term “you” refers to the customer visiting our website or any other sales channel, booking a reservation through us or otherwise using our services. These terms and conditions are applicable for all clients of Destination Pakistan, and affiliated companies.
1.Day Tours
Destination Pakistan confirms a booking when it is fully paid by a client. Once Destination Pakistan has accepted a booking and received a payment, the contract between Destination Pakistan and client will become binding.
2.Multi Day Tours
Destination Pakistan confirms a booking when it is fully paid by a client, or when a 30% deposit has been paid. Once Destination Pakistan has accepted a booking and received a payment, the contract between Destination Pakistan and client will become binding. The remaining 70% of the fee shall be payable by the client on the commencement of the tour, prior to departure.
3.Client Responsibility
Upon booking you confirm that you have studied and familiarized yourself with the terms and conditions of Destination Pakistan and fully agree to all terms and conditions. You also confirm that you fulfill all conditions set by Destination Pakistan and are physically able to follow our instructions and partake in all activities planned for you and operated by us. If unsure please contact our office.
Parents and/or legal guardians take full responsibility of damages caused by passengers they are responsible for. Children (under 18 years) cannot use the services of Destination Pakistan without accompanying parent or guardian.
4.Our Liability & Compensation
Destination Pakistan will accept liability for the negligence of its employees causing direct physical injury to passengers only to the extent that it is obliged under Pakistani law. Destination Pakistan cannot be held responsible for any mishap to yourself or your property, and in particular for the consequences of flight cancellations, bad weather, vehicle accidents, strikes, sickness, government decisions, customs, natural disasters or other such happenings or unforeseen circumstances amounting to force majeure. By confirming your booking with Destination Pakistan you acknowledge that we have taken all reasonable steps to safeguard our liability in this respect.
5.Cancellation Policy
The advance deposit for all bookings for multi day tours, packages and group tours with Destination Pakistan is non-refundable. It covers our cost of cancelling your reservations including reservations with third parties and payment processing fees. Additionally, the number of days the tour is initially booked for cannot be cancelled, however, may be extended. The cancellation fee does not apply if Destination Pakistan cancels the booking. Cancellation requests must be made in writing (email or letter).
6.Changes and Cancellations
Before you enter into a contract with us, we reserve the right to change any of the facilities or services listed by us. We also reserve the right to cancel the booking due to weather and/or other conditions. Any changes are usually very minor and we will advise you at the earliest possible date. If a major change, such as change in departure time, becomes necessary, we will inform you as soon as reasonably possible before your tour begins. When a major change or cancellation occurs you will have the choice of accepting the change of arrangements, purchasing another available tour from us, or cancelling your tour subject to clause 5 above.
7.Change Fees
It is recommended that the itinerary once finalized not be changed so as to avoid delays and complications. However, if a client requests a change of itinerary for a confirmed booking, Destination Pakistan will apply change fees. The number of tour days initially booked may be extended by the client and will be charged by Destination Pakistan accordingly.
